Resume
A
R
I
A
N
A
K
I
A
N
P
O
U
R
WORK EXPERIENCE
COURSES & CERTIFICATION
SKILLS
EDUCATION
University of Maryland, College Park
Bachelor's Degree in Marketing
2021 – 2024
Howard Community College
Business Administration 2020 – 2021
Sales Associate
Pandora | November 2023- Present
Explain product’s features to customers and sell diamond, gold, and silver jewelry
Restock and price merchandise
Process returns and exchanges
Listen to potential customers actively and suggest products accordingly
Resolve customer inquiries
Greet customers entering the store and ask what they want or need
Accounting Internship
The International Union of Painters and Allied Trade | June-July 2022
Processed and reconciled accounting documents such as invoices, payrolls and billings
Entered data in Microsoft SL
Received and organized venders’ statements and cash receipts Copied and scanned checks and organized files
Performed daily batches runs for invoices, checks, and purchase orders
Remote e-commerce Assistant
Viessa Group | 2021
Developed and oversaw product pages on Etsy
Edited product listing and descriptions that would be published on website
Resolved customer concerns and answered questions quickly to maximize satisfaction
Used Microsoft Excel to track inventory and analyze trends to make suggestions to team leaders
Assisted with online marketing advertising on Instagram
MS Word, MS Excel, MS
PowerPoint
Adaptability
Problem solving
Bilingual ( Persian & English)
Teamwork
Google Analytics for Beginner Certification
Google Ads-Measurement Certification
Digital marketing Foundations course
Content Creation: Strategy and Tools
UX Design: Overview Course
UX Design: Analyzing User Data